Q: I have a current Acronis Support & Maintenance subscription - how do I get the no-charge upgrades?
- Log in to your account on the Acronis website.
- Make sure all your licences are registered under your account.
- Switch to Registered Products & Support in the upper left-hand corner of the page.
- Click on the Upgrades tab.
- Click on the product name. A pop-up window will appear: If you have a valid Acronis Advantage Standard/Premier support program for all your products, you will be able to get free upgrades. Upgrade keys will get automatically registered under your account and will also be sent to your mailbox.
If you have already renewed your Acronis Advantage support program and haven’t received the free upgrade option, you will need to contact Acronis Customer Central agent via Chat. This option will also be available under Contact Us on the Acronis website. Instructions here. Users in South Africa can also call 087-550-2291.