2020-08-12 One of Acronis’s guiding principles has always been the activation and support of a vibrant managed service provider (MSP) ecosystem around the world. And this has become even more apparent during the current health crisis. First through the launch of Acronis Cyber Protect Cloud, which gives MSPs the opportunity to quickly and easily expand their service offering to new and existing customers. And also through invaluable advice and insights for the MSP community, who, according to CRN Channelweb, could see revenue drop by 17% this year.
Here, we have brought together some recent insight from Acronis on how MSPs can not only survive, but also thrive during the pandemic and beyond.
The 2020 MSP Cybersecurity Readiness Survey
Although this survey only includes responses from MSPs in the US and UK, we still think it is a useful overview of trends, including current and future MSP capabilities, and top areas of security improvements in the next year.
Download the full report, Understanding the Security and Data Backup Market for Managed Service Providers (MSPs), for insights into:
- Current and future MSP capabilities
- Customer service requests
- The business challenges MSPs are facing, including skills shortages and organisational obstacles
- Challenges delivering security as a service
- Considerations when selecting a supplier
And now read the Acronis blog post, The 2020 MSP Cybersecurity Readiness Survey Results: Exploring Current and Planned Security Capabilities, for a look at how Acronis Cyber Protect Cloud relates to these trends.
Amy Luby’s advice for MSPs
Here at Synapsys, we’re huge fans of Amy Luby. She’s a pioneering MSP entrepreneur and Channel Chief Evangelist at Acronis. Who better to turn to for advice for MSPs during the current health crisis?
In 4 Steps to Manage Your MSP Business During A Crisis, Luby provides a practical crisis management plan for MSPs to follow, as well as 60 cash saving tips.
And in Security is complicated: How modern MSPs turn chaos into opportunity, Luby looks at the importance of shifting the conversation from a products and services one, to an outcomes-centric one, and the value of clarity and simplification in a chaotic and complex world.
Written for publication on the Synapsys website on 12 August 2020