Nick Keene


By Nick Keene, Synapsys Presales Engineer

Two weeks ago I answered some of the technical questions about Acronis Cyber Protect Cloud that arose during an MSP webinar series. As promised, I’m back and this time will highlight my favourite cyber protect features as well as provide some direction on getting started with offering Acronis Cyber Protect to your customers.

As a reminder, Acronis Cyber Protect Cloud launched globally last month and is a single solution that integrates backup, disaster recovery, AI-based protection against malware and ransomware, remote desktop, and security tools in a single agent. You can read about the launch here.

As part of Acronis Cyber Protect Cloud, Acronis has introduced 22 new cyber security features, with more on the way. Here are my top five from the launch:

1.Auto-discovery of new machines 

As long as you have at least a single cyber protect agent installed, you can remotely identify new machines that have entered your environment, and then remotely install the agent on that machine. This makes onboarding and installation simpler and faster, enhancing the overall protection of your environment and its devices.

2. Hard disk drive health monitoring and AI-based failure prediction

This helps you predict when a hard drive will fail, ensuring you have less downtime and also can plan your hardware inventory in time for your customers’ requirements.

3. Anti-malware scanning of backups

With Acronis Cyber Protect Cloud you can offload malware scanning from production machines and to backups located in the cloud. This helps to reduce complaints about machines slowing down during scheduled scans. It also increases overall protection as this prevents malware from being backed up and ensures scans take place even if devices are switched off during the scheduled scan window. Meanwhile real-time threat detection continues to protect the endpoint devices.

4. Recommended actions by Acronis Cyber Protection Operations Centers (CPOC)

These cyber security updates and remediation recommendations ensure you are fully informed and protected against new threats that you might not yet be aware of, including natural disasters. The updates, via the dashboard, include recommendations for optimising protection plans in response to current threat landscapes. This feature amounts to built-in security operations services.

5. Fail-safe patching: backup endpoint before installing patches 

This saves the day in cases where a patch or update results in a failure to the machine, for instance it won’t boot. Simply roll back to just before you applied the patch and start again.

For more insight into protecting endpoints during remote work, read this article by Synapsys MD, Peter French.

These are just five of the 22 features at launch, and this list will grow as the product matures. Already Acronis has launched voice control and a video conferencing security feature to assist during the COVID-19 pandemic.

To get started offering Acronis Cyber Protect Cloud to your customers:

Acronis Cyber Protect Cloud is now fully deployed to all Acronis data centres around the world. Your reseller partner, or MSP, will need to activate Cyber Protect Cloud for you. From there you can easily activate it for all your customers in your management console.

If you need support, in the first instance, contact your service provider or partner and if necessary they will escalate the matter. In addition, to help service providers to support their customers, Acronis offers free tier one support training.

Remember that Acronis is offering zero-rated usage on the new product until the end of July 2020, so now is a good time to sign up.  Please get in touch to do so: here are our contact details, and we promise we reply to the web chat very quickly during office hours.

Written for publication on the Synapsys website on 3 June 2020